Privacy Policy

1. Introduction

Pocket Keyworker ("we", "our", "us") is committed to protecting the privacy of our users. This Privacy Policy explains how we collect, use, and protect your personal information when you use our platform.

2. Information We Collect

We collect information that you provide directly to us, including:

• Account information (name, email, organisation)
• Profile information for young people (as provided by support staff)
• Content you create within the platform (notes, goals, assessments)
• Communication data (messages, session notes)

3. How We Use Your Information

We use the information we collect to:

• Provide and maintain our services
• Enable support planning and progress tracking
• Generate reports and analytics for service providers
• Improve and develop our platform
• Communicate with you about our services

4. Data Security

We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction. This includes encryption, secure data centres, and regular security audits.

5. Data Sharing

We do not sell your personal data. We may share data with:

• Service providers who assist in operating our platform
• As required by law or to protect our legal rights
• With your organisation as part of the service

6. Your Rights

Under UK data protection law, you have the right to:

• Access your personal data
• Rectify inaccurate data
• Request deletion of your data
• Restrict processing of your data
• Data portability
• Object to processing

7. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us at: info@pocketkeyworker.co.uk